DigitalOcean - An Incredibly Easy to Use Cloud Hosting Provider with Superb Customer Support

I have finally moved away from using shared hosting...and man does it feel good! And if I knew how easy and cheap it was, I would have moved on a long time ago. But then again, DigitalOcean wasn't really around 5-10 years ago.

So what is DigitalOcean? DigitalOcean is a cloud hosting provider built on simplicity and community. Both of which, are the reasons I decided to go with them. I have changed hosting providers several times over the years, mostly due to extremely poor (or nonexistent) customer service and unreliable servers/support technicians.

The most recent was Yes, they have 24/7 customer service, but absolutely NO way to email them. Also, the support people are fairly useless when it comes to troubleshooting or supporting anything other than password resets and how to connect to a FTP server. I can no longer count how many times I was told to do something completely incorrect by the tech support person. And only after wasting hours on an issue and on the phone did you MAYBE get lucky and have your issue escalated to a more senior person that could actually support you. Read more »

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