Industry / Sector Experience
- Retail
- Apparel and Fashion
- Luxury Goods & Jewelry
- Financial Services
- Technology
- Pharmaceutical/Biotechnology
- Hospitality
- Entertainment
Management / Leadership
- Global Talent Management/Recruitment
- Global Operational Team Management
- Strategic Planning
- Global Change Management
- Financial Management/Planning
- Succession Planning
- Strategic Partner Relationship Management
- Team Building and Organizational Restructuring
- Business Transformational IT Projects
- Global and Cross Border Project Management
IT / Consulting
- Program/Project Management
- ERP/CRM System Implementation
- IT Operations and Governance
- Global Solution Delivery
- Infrastructure Design/Administration
- Server Administration
- E-commerce
- Business Process Improvement
- IT Business Analysis
- Retail Store IT Infrastructure Projects
- IT New Country Entry
- Project Planning / Budget Management
- Contract Negotiation
- Web Design and Development
- Global IT Procurement Management
Technologies
- EC: Magento, WooCommerce, Shopify
- CMS: WordPress, Drupal
- CRM: Salesforce, Hubspot, SugarCRM
- ERP: SAPbyD, Odoo, Dynamics
- ITSM & Support: ServiceNow, JIRA Service Desk, CA Service Desk Manager, Intune, MobileIron
- Development/DevOps/SRE: Github, Docker, php, html, css, mysql, mariadb, Ubuntu, bash/shell
- Cloud: DigitalOcean, AWS, Azure
- Retail Technology (POS SW/HW): Oracle, IBM, Wincor, NEC
- Automation & Integration (AI, ML, RPA): Custom Applications, SAP GTS
- Web Server Control Panels: Cpanel, Plesk, Sentora, HestiaCP, Zpanel
- Virtualization/Hypervisors: VMware, VirtualBox, Parallels Desktop
- Productivity & Collaboration: Google Workspace, Office365, Slack, Asana, Trello, MSFT Teams, Zoom, Skype of Business, Dropbox, Box, Sharepoint,
Sales / Marketing
- Business Development
- Client Relationship Management
- Business Partner Management
- Market Research and Product Comparisons
- Competitive Analysis
- International Sales
Technical (Early Career)
Software Programming Languages:
C/C++, COBOL, CSS, HTML, Java, JAVASCRIPT, PHP, Pascal, Perl/CGI, Visual Basic.
Math Skills:
Discrete Mathematics, Linear Algebra, Calculus, Trigonometry, Statistics
Databases:
MySQL, Powerbuilder, Sysbase, MSSQL, FileMaker, Access
Operating System [End-User Experience]:
Microsoft Windows 95, 98, 98SE, NT, 2000, ME, XP, Vista, 7, 8. MAC OS 7, 9, X (10.0-10.7). Linux – Ubuntu, CentOS, Debian, Solaris, and Redhat
Mobile Operating Systems:
iOS (Apple), Android (Google)
Server Operating System (Management/Administration/Building):
Windows Server – NT/2000/2003/2008, Linux RedHat (4/5), CentOs (4/5), Debian (40rX), Ubuntu (5.10-7.10), Mandriva (2006,2007,2008), Sun Microsystems – Solaris 8,9,10, Mac – OS 10
Server Software (Setup/Config/Admin)
Windows: File Server, MSFT Exchange, FTP, AD, DNS, DHCP, Print Server, Web(IIS w/ ASP & WAMP)
Linux: Samba(File Server), Email Server, Ftp, Web(LAMP & SAMP)
Mac: File Server, User Directory Services, Print Server, DNS, DHCP
Virtual Machine Technology:
VMware ESX/i, VMware Server, VMware Workstation, Microsoft Windows Virtual PC 2007/2004
Remote Administration Software:
TeamViewer, Dameware, RealVNC, UltraVNC
Security & Networks:
LAN Cabling and Layout/Testing.
Cisco/Sonicwall/Watchguard Firewall Device Setup and Config.
Security Auditor (Vulnerability testing)
Software Applications:
Microsoft Office Suite, Adobe Software Suites, Lotus Domino Server/Notes, .NET, Drupal, WordPress
Other (Early Career)
Sole Proprietor Experience:
- I built and ran an IT professional services company, which specialized in IT infrastructure projects (design and implementation), website design, SEO strategy, and web hosting.
Other Experience:
- 2 years of banking experience in retail banking, home loans/lines of credit, and investment securities.
- 2 years of customer service and food & beverage experience in the entertainment/amusement parks industry.